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Uber's new training wheels: testing bike sharing in San Francisco

by huewire
February 1, 2018
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  • In a photo provided by Uber, a bike-sharing service provided by the Uber app in conjunction with Jump Bikes. Beginning in February 2018, Uber is testing bike sharing in San Francisco, but has declined to detail whether the test was a prelude to a similar service in other locations. (Uber via The New York Times) --  Photo: UBER, NYT

  • In an undated handout image, a bike-sharing service provided by the Uber app in conjunction with Jump Bikes. Beginning in February 2018, Uber is testing bike sharing in San Francisco, but has declined to detail whether the test was a prelude to a similar service in other locations. (Handout via The New York Times) Photo: HANDOUT, NYT

  • A pedestrian checks a mobile device in front of the Uber Technologies Inc. headquarters building in San Francisco, California, U.S., on Wednesday, June 21, 2017. Photo: David Paul Morris, Bloomberg

  • FILE - This Wednesday, June 21, 2017, file photo shows the building that houses the headquarters of Uber in San Francisco.  Photo: Eric Risberg, AP / Copyright 2017 The Associated Press. All rights reserved.


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  • FILE - This Wednesday, March 1, 2017, file photo shows an exterior view of the headquarters of Uber in San Francisco. Photo: Eric Risberg, Associated Press

  • FILE - This Wednesday, June 21, 2017, file photo shows the building that houses the headquarters of Uber in San Francisco.  Photo: Eric Risberg, Associated Press

  • An Uber logo is seen on a vehicle on Friday, August 19,  2016 in San Francisco, California. Photo: Lea Suzuki, The Chronicle

  • A working paper from the University of California-Davis compiled data on who is using ride-hailing services like Uber and lyft, how they're using them and what impact that use is having on transit and traffic. The data came from more than 4,000 surveys submitted between 2014 and 2016. As such, it may not account for changes in the last year or more, including growth in use of Uber in suburban areas (according to an Uber spokesperson) and use of UberPOOL and Lyft Line, two carpooling variations of the ride-hailing services.Click on to see a breakdown of some of the numbers. Photo: Getty Images


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  • In major cities, 21 percent of adults have started using services like Uber and Lyft, and 9 percent more have used it with friends, even if they don't download the app. Photo: Nicole Boliaux, The Chronicle

  • Young people use them more than older people. About 36 percent of people 18-29 have used a ride-hailing app, while only 4 percent of those 65 and older have used one. Photo: Richard Vogel, Associated Press

  • Affluent, college-educated Americans use ride-hailing at twice the rate of lower income, less educated people. Photo: JUSTIN TALLIS, AFP/Getty Images

  • Uber and Lyft are for the cities, not the suburbs. While 29 percent of people in urban neighborhoods have started using ride-hailing services, just 7 percent of surburbanites have. Photo: Liz Hafalia, The Chronicle


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  • Most users of ride-hailing services (91 percent) haven't ditched their personal car or otherwise changed their car ownership situation. Photo: Tom Reel /San Antonio Express-News / 2017 SAN ANTONIO EXPRESS-NEWS

  • People who have reduced their personal vehicle trips or the number of vehicles they own have substituted those trips with more ride-hailing trips. Photo: Tom Reel, Staff / San Antonio Express-News / 2017 SAN ANTONIO EXPRESS-NEWS

  • Ride hailing use has probably made traffic worse, not better. The UC Davis study found that 49 to 61 percent of ride-hailing trips would either have not been made at all or by walking, biking or transit if services weren't available. Photo: Noah Berger / FR34727 AP

  • Overall, ride-hailing services account for a 6 percent reduction in transit use. Photo: Lori Van Buren, STAFF PHOTOGRAPHER / 20041209A


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In a photo provided by Uber, a bike-sharing service provided by the Uber app in conjunction with Jump Bikes. Beginning in February 2018, Uber is testing bike sharing in San Francisco, but has declined to detail whether the test was a prelude to a similar service in other locations. (Uber via The New York Times) —  less
In a photo provided by Uber, a bike-sharing service provided by the Uber app in conjunction with Jump Bikes. Beginning in February 2018, Uber is testing bike sharing in San Francisco, but has declined to detail … more

Photo: UBER, NYT


In an undated handout image, a bike-sharing service provided by the Uber app in conjunction with Jump Bikes. Beginning in February 2018, Uber is testing bike sharing in San Francisco, but has declined to detail whether the test was a prelude to a similar service in other locations. (Handout via The New York Times) less
In an undated handout image, a bike-sharing service provided by the Uber app in conjunction with Jump Bikes. Beginning in February 2018, Uber is testing bike sharing in San Francisco, but has declined to detail … more

Photo: HANDOUT, NYT


A pedestrian checks a mobile device in front of the Uber Technologies Inc. headquarters building in San Francisco, California, U.S., on Wednesday, June 21, 2017.

A pedestrian checks a mobile device in front of the Uber Technologies Inc. headquarters building in San Francisco, California, U.S., on Wednesday, June 21, 2017.

Photo: David Paul Morris, Bloomberg


FILE – This Wednesday, June 21, 2017, file photo shows the building that houses the headquarters of Uber in San Francisco. 

FILE – This Wednesday, June 21, 2017, file photo shows the building that houses the headquarters of Uber in San Francisco. 

Photo: Eric Risberg, AP



FILE – This Wednesday, March 1, 2017, file photo shows an exterior view of the headquarters of Uber in San Francisco.

FILE – This Wednesday, March 1, 2017, file photo shows an exterior view of the headquarters of Uber in San Francisco.

Photo: Eric Risberg, Associated Press


FILE – This Wednesday, June 21, 2017, file photo shows the building that houses the headquarters of Uber in San Francisco. 

FILE – This Wednesday, June 21, 2017, file photo shows the building that houses the headquarters of Uber in San Francisco. 

Photo: Eric Risberg, Associated Press


An Uber logo is seen on a vehicle on Friday, August 19, 2016 in San Francisco, California.

An Uber logo is seen on a vehicle on Friday, August 19, 2016 in San Francisco, California.

Photo: Lea Suzuki, The Chronicle


A working paper from the University of California-Davis compiled data on who is using ride-hailing services like Uber and lyft, how they’re using them and what impact that use is having on transit and traffic. The data came from more than 4,000 surveys submitted between 2014 and 2016. As such, it may not account for changes in the last year or more, including growth in use of Uber in suburban areas (according to an Uber spokesperson) and use of UberPOOL and Lyft Line, two carpooling variations of the ride-hailing services.

Click on to see a breakdown of some of the numbers.

less

A working paper from the University of California-Davis compiled data on who is using ride-hailing services like Uber and lyft, how they’re using them and what impact that use is having on transit and traffic.

… more

Photo: Getty Images



In major cities, 21 percent of adults have started using services like Uber and Lyft, and 9 percent more have used it with friends, even if they don’t download the app.

In major cities, 21 percent of adults have started using services like Uber and Lyft, and 9 percent more have used it with friends, even if they don’t download the app.

Photo: Nicole Boliaux, The Chronicle


Young people use them more than older people. About 36 percent of people 18-29 have used a ride-hailing app, while only 4 percent of those 65 and older have used one.

Young people use them more than older people. About 36 percent of people 18-29 have used a ride-hailing app, while only 4 percent of those 65 and older have used one.

Photo: Richard Vogel, Associated Press


Affluent, college-educated Americans use ride-hailing at twice the rate of lower income, less educated people.

Affluent, college-educated Americans use ride-hailing at twice the rate of lower income, less educated people.

Photo: JUSTIN TALLIS, AFP/Getty Images


Uber and Lyft are for the cities, not the suburbs. While 29 percent of people in urban neighborhoods have started using ride-hailing services, just 7 percent of surburbanites have.

Uber and Lyft are for the cities, not the suburbs. While 29 percent of people in urban neighborhoods have started using ride-hailing services, just 7 percent of surburbanites have.

Photo: Liz Hafalia, The Chronicle



Most users of ride-hailing services (91 percent) haven’t ditched their personal car or otherwise changed their car ownership situation.

Most users of ride-hailing services (91 percent) haven’t ditched their personal car or otherwise changed their car ownership situation.

Photo: Tom Reel /San Antonio Express-News


People who have reduced their personal vehicle trips or the number of vehicles they own have substituted those trips with more ride-hailing trips.

People who have reduced their personal vehicle trips or the number of vehicles they own have substituted those trips with more ride-hailing trips.

Photo: Tom Reel, Staff / San Antonio Express-News


Ride hailing use has probably made traffic worse, not better. The UC Davis study found that 49 to 61 percent of ride-hailing trips would either have not been made at all or by walking, biking or transit if services weren’t available. less
Ride hailing use has probably made traffic worse, not better. The UC Davis study found that 49 to 61 percent of ride-hailing trips would either have not been made at all or by walking, biking or transit if … more

Photo: Noah Berger


Overall, ride-hailing services account for a 6 percent reduction in transit use.

Overall, ride-hailing services account for a 6 percent reduction in transit use.

Photo: Lori Van Buren, STAFF PHOTOGRAPHER


Uber’s new training wheels: testing bike sharing in San Francisco



For the first time in Uber’s history, the company is offering rides on roads in the United States using something other than cars. Starting next week, it will let certain users in San Francisco reserve pedal-assist electric bicycles through its app. The idea is that people will see the bicycles as a cheaper and faster alternative — not a huge stretch of the imagination for anyone who has been stuck in Friday evening gridlock in San Francisco.

Uber is not supplying its own bicycles. It is working with Jump Bikes, a bike-sharing service that secured a permit in January to put 250 motorized bicycles — making it easier to tackle San Francisco’s steep hills — in locations throughout the city.

“We’re excited about the future of bike sharing in the Uber app, and this is the first step,” said Andrew Salzberg, Uber’s head of transportation policy and research.

The pilot program is the latest indication of Uber’s ambitions to move beyond its ride-hailing origins. It is also working on autonomous trucking services, while aggressively expanding into the fast-growing food delivery market with Uber Eats.

RELATED VIDEO: An early Uber employee on where it went wrong


Uber said it saw the bicycles as yet another option for riders — alongside carpooling and rides on the less expensive Uber X or the pricier Uber Black. The company declined to detail whether the San Francisco test is a prelude to a bike-sharing service in other locations.

Unlike the rows of Ford GoBikes available around the Bay Area or Citi Bikes, which have designated pickup and drop-off locations, Jump bikes are left on the sidewalk — attached to a public bike rack or (hopefully) out of the way of pedestrians — once riders reach their destination. That’s convenient, but cities such as Dallas are grappling with how to deal with bikes left wherever riders feel like abandoning them.

Uber said its app would present selected users with a “bike” option in a drop-down menu. From there, the customer could reserve a bicycle and be charged $2 for 30 minutes and then a per-minute fee after that.

Uber will target people who often travel within the areas of the city where the bikes are available, while allowing other customers to join a waitlist for the service, the company said. With 250 bikes, Uber said, it expects to serve “thousands” of people, but it declined to get more specific.

Daisuke Wakabayashi is a New York Times writer.

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