Best Internet Providers in Chesapeake, Virginia

What is the best internet provider in Chesapeake?

Verizon Fios offers some of the fastest broadband in the city and stands out for its symmetrical speeds. The widespread availability also helps. For these reasons, Verizon Fios is the best internet service provider in Chesapeake, according to CNET. Cox, T-Mobile and Verizon’s 5G home internet service are other alternatives that you can consider.

We’ve also found the cheapest plans and fastest speeds for providers in Chesapeake. If you’re an eligible mobile customer through T-Mobile or Verizon, you can get home internet for only $30-$50 monthly. 

Cox offers the fastest plan in Chesapeake. Customers can get speeds up to 2 gigabits per second for $120 per month, but many other providers offer speeds up to 1,000Mbps if your home isn’t serviceable by Cox.

Best internet in Chesapeake

Source: CNET analysis of provider data.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Chesapeake

The best internet deals and top promotions in Chesapeake depend on what discounts are available during that period. Most deals are short-lived, but we look frequently for the latest offers. 

Chesapeake internet providers, such as Cox, may offer lower introductory pricing or streaming add-ons for a limited time. Many, including Verizon and T-Mobile, run the same standard pricing year-round. 

For a more extensive list of promos, check out our guide on the best internet deals. 

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate video conferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

• 0 to 5Mbps allows you to tackle the basics: browsing the internet, sending and receiving email and streaming low-quality video.
• 5 to 40Mbps gives you higher-quality video streaming and video conferencing.
• 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming. 
• 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like video conferencing, streaming and online gaming. 
• 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.

How CNET chose the best internet providers in Chesapeake

Internet service providers are numerous and regional. Unlike with the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

It doesn’t end there: We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

1. Does the provider offer access to reasonably fast internet speeds?
2. Do customers get decent value for what they’re paying?
3. Are customers happy with their service?

The answers to those questions are often layered and complex, but the providers who come closest to yes on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, but we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and the FCC. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Chesapeake FAQ